--- title: "Developer guide to get employee data from WorQ API" url: "https://lb.getknit.dev/blog/developer-guide-to-get-employee-data-from-worq-api/" date: "2026-08-13T12:59:00+00:00" modified: "2026-08-23T11:20:53+00:00" type: "post" --- # Developer guide to get employee data from WorQ API [Blog](https://lb.getknit.dev/blog) / [Tutorials](https://lb.getknit.dev/blogs/tutorials/) / Developer guide to get employee data from WorQ API [Tutorials](https://lb.getknit.dev/blogs/tutorials/) · August 13, 2026 Developer guide to get employee data from WorQ API ================================================== ![](https://storage.googleapis.com/knit-website-media/2026/08/64c34ca1e0546a9d333bb35a_Kunal-3-150x150.png)Kunal Mishra 3 min read [](https://www.linkedin.com/sharing/share-offsite/?url=https%3A%2F%2Flb.getknit.dev%2Fblog%2Fdeveloper-guide-to-get-employee-data-from-worq-api%2F) [](https://twitter.com/intent/tweet?url=https%3A%2F%2Flb.getknit.dev%2Fblog%2Fdeveloper-guide-to-get-employee-data-from-worq-api%2F&text=Developer%20guide%20to%20get%20employee%20data%20from%20WorQ%20API) Table of Contents - [Introduction](#) - [Prerequisites](#) - [API Endpoints](#) - [Step-by-Step Guide](#) - [Step 1: Obtain an Authentication Token](#) - [Step 2: Fetch Employee Data](#) - [Common Pitfalls to Avoid](#) - [Frequently Asked Questions](#) - [Integrate WorQ API Seamlessly with Knit](#) ### **Introduction** The[ WorQ API ](/integration/workq-hrms/)allows you to retrieve both new and updated employee information through secure endpoints. In this guide, we’ll walk you through how to use the WorQ API to fetch employee details whether for a single employee or your entire workforce. This article is part of our ongoing series on the **WorQ API**, where we cover authentication, rate limits, integration best practices, and more. You can explore the complete guide [here](https://developers.getknit.dev/docs/worq-usecases). **Prerequisites** ----------------- Before you begin, make sure you have: - Valid access credentials for the WorQ API. - An authentication token obtained from the WorQ Authenticate API. - The base API URL for your environment (test or live). **API Endpoints** ----------------- - **Test Environment:** `https://employee-mss.heptagon.tech/api/v1/get-employee-data` - **Production Environment:** `https://employee-mss.worqhub.com/api/v1/get-employee-data` **Step-by-Step Guide** ---------------------- ### **Step 1: Obtain an Authentication Token** Use the WorQ Authenticate API to get a token, which is required for all subsequent requests. ``` import requests auth_url = "https://employee-mss.heptagon.tech/api/v1/get-access-token" auth_payload = { "partner_name": "your_partner_name", "partner_key": "your_partner_key" } response = requests.post(auth_url, json=auth_payload) auth_token = response.json()['result']['token'] ``` `‍

` ### **Step 2: Fetch Employee Data** Once you have the token, use it to fetch employee details. ``` employee_url = "https://employee-mss.heptagon.tech/api/v1/get-employee-data" employee_payload = { "token": auth_token, "customer_code": "your_customer_code", "start_date": "2023-11-01", "end_date": "2023-11-30", "page": 1 } response = requests.post(employee_url, json=employee_payload) employee_data = response.json() ``` **Common Pitfalls to Avoid** ---------------------------- Even simple API calls can fail if small details are missed. Watch out for these: 1. Using expired or invalid authentication tokens. 2. Incorrect or mismatched customer codes. 3. Using the wrong date format (`YYYY-MM-DD` expected). 4. Missing required fields in your payload. 5. Ignoring pagination when retrieving large datasets. 6. Failing to handle error messages gracefully. 7. Not accounting for rate limits on repeated requests. **Frequently Asked Questions** ------------------------------ **1. What date format should I use in requests?** Use the format `YYYY-MM-DD` for all date fields. **2. How long is the authentication token valid?** Tokens are valid for 30 minutes. After expiration, generate a new one. **3. What does the “Invalid customer code” error mean?** It usually indicates a mismatch in the customer code provided, double-check your credentials. **4. Can I fetch data for a specific employee?** Yes, by including the employee ID in your request payload. **5. What happens if the token expires mid-request?** The API will return an authentication error, you’ll need to reauthenticate. **6. Is there a limit on how many employees I can fetch per request?** Yes, the API uses pagination. Use the `page` parameter to iterate through all results. **7. How can I handle error responses effectively?** Check the `status` and `messages` fields in the API response to understand the issue and handle it programmatically. **Integrate WorQ API Seamlessly with Knit** ------------------------------------------- Instead of building and maintaining a one-off integration for [WorQ API](/integration/workq-hrms/), you can connect via **Knit’s unified HRIS API**. With one integration, you can access WorQ API and dozens of other HR platforms, without worrying about authentication, token expiry, or version updates. Knit handles all the heavy lifting, from syncing employee data to maintaining ongoing compatibility, allowing your team to focus on building products, not managing integrations. ![](https://storage.googleapis.com/knit-website-media/2026/08/64c34ca1e0546a9d333bb35a_Kunal-3-150x150.png)Written by Kunal Mishra Changing integration landscape, one organization at a time‍ Keep Reading ------------ ![](https://storage.googleapis.com/knit-website-media/2026/08/blog-banner-green-640x400.png) [Tutorials](https://lb.getknit.dev/blogs/tutorials/) ### [How to Create a Slack Bot in 5 Minutes: A to Z Guide](https://lb.getknit.dev/blog/how-to-create-a-slack-bot/) You can create your own Slack Bot in just a few minutes with the Knit Unified API. Read this step-by-step… August 13, 2026 · 3 min read ![](https://storage.googleapis.com/knit-website-media/2026/08/blog-banner-green-640x400.png) [Tutorials](https://lb.getknit.dev/blogs/tutorials/) ### [How to Build and Deploy a Microsoft Teams Bot](https://lb.getknit.dev/blog/how-to-build-and-deploy-a-microsoft-teams-bot/) You can either build Microsoft Teams Bot on your own or you can use Knit's Unified API to create it… August 13, 2026 · 4 min read ![](https://storage.googleapis.com/knit-website-media/2026/08/blog-banner-yellow-scaled-640x400.png) [Tutorials](https://lb.getknit.dev/blogs/tutorials/) ### [What Should You Look For in A Unified API Platform?](https://lb.getknit.dev/blog/what-should-you-look-for-in-a-unified-api-platform/) The right unified API can solve all your integration woes at minimal effort and cost. Read this to know how… August 13, 2026 · 14 min read \#1 in Ease of Integrations --------------------------- ![4.9 out of 5 stars](/wp-content/themes/knit/assets/images/g2/g2-star-rating.svg) 4.9 out of 5 stars on G2 ![G2 Leader, Spring 2026](/wp-content/themes/knit/assets/images/g2/g2-leader.svg)![G2 Fastest Implementation, Spring 2026](/wp-content/themes/knit/assets/images/g2/g2-fastest-implementation.svg)![G2 High Performer, Spring 2026](/wp-content/themes/knit/assets/images/g2/g2-high-performer.svg)![G2 Best Est. ROI, Spring 2026](/wp-content/themes/knit/assets/images/g2/g2-best-roi.svg) Put Integrations on Autopilot. Talk to Experts. ----------------------------------------------- Knit is loved by customers across the globe due to our seamless product and white glove support. You'll love us too! [Talk to a Human](/book-demo)